Advice for AT&T Retirees

[TwoCents]

More than likely AT&T is receiving a retiree drug subsidy from the government for each Medicare-eligible retiree on their current group plan. Unless the subsidy is shown as being terminated 12/31/14 in the CMS system, any application into an MAPD/PDP will be rejected by CMS. It is then the plan's responsibility to conduct outreach to the enrollees to ensure that they understand the impact of enrolling into the MAPD/PDP has on that drug subsidy. If the plan is unable to confirm the enrollment request with the beneficiary, then the application is denied and the person will be left without coverage. Make certain that you're telling anyone you assist to read all their mail esp. if they aren't picking up the phone when it rings!

 

[MedSuppPro]

Wonderful!

When you state: "plan's responsibility to conduct outreach to the enrollees" I assume you're talking about the newly applied for part C or D plan? I think a few carriers are good at this and most others will just simply one step it to a denial letter and be done with it, rather then confirm the enrollment request with the beneficiary.

 

[TwoCents]

Wonderful!

When you state: "plan's responsibility to conduct outreach to the enrollees" I assume you're talking about the newly applied for part C or D plan? I think a few carriers are good at this and most others will just simply one step it to a denial letter and be done with it, rather then confirm the enrollment request with the beneficiary.

Correct -- the carrier whose plan is being enrolled into would perform the outreach. This process is described in the CMS enrollment manuals "Chapter 2" Section 40.2.5 and "Chapter 3" 20.4.