AI Could Eliminate 10 - 20% of Entry Level White Collar Jobs

somarco

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"AI could wipe out half of all entry-level white-collar jobs — and spike unemployment to 10-20 percent in the next one to five years."

For decades, Americans were told that automation would primarily threaten blue-collar workers. But with the rise of generative AI and "agentic" systems – AI models that can independently execute complex human tasks – we're seeing an unprecedented encroachment into white-collar professions.

In one case highlighted by The New York Times, a startup employed a single data scientist to complete work that used to require 75 people.

 
Definitely happening right now. Job security of many professionals will be threatened. Entry level jobs are hard to find. World is changing fast.
 
I'll be a bit more worried when they figure out how to allocate liability when Clippy2025 makes an actionable mistake. Until then, they'll still want to be able to blame actual people.
 
I'll be a bit more worried when they figure out how to allocate liability when Clippy2025 makes an actionable mistake. Until then, they'll still want to be able to blame actual people.

THIS.

At least for the time being.

I had some interesting convos with AI experts over the past week.

Jobs without specialized skills... that do not create legal liability for their actions... are gone in the next 2-5 years.

Jobs that create legal liability for the company.... will still need humans as the backstop to double check and take accountability.

I can get fantastic legal advice from AI. But if I have an important business contract, I want a human that I can hold accountable for the work.

At some point in the future, AI will likely be advanced enough that businesses will accept the liability for the advice given.

Id give that 10 years, maybe less.

Currently, 30% of the workforce could easily be replaced in the next 5 years by AI. Not entry level, everything.
 
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"AI could wipe out half of all entry-level white-collar jobs
It Could, Or it Might Not for a long time. The issue with a lot of these articles is that they really dont go deep enough to demonstrate how its actually going to change given industries and specific jobs.

Hey - How do I even know that AI did not post this?
 
It Could, Or it Might Not for a long time. The issue with a lot of these articles is that they really dont go deep enough to demonstrate how its actually going to change given industries and specific jobs.

Hey - How do I even know that AI did not post this?

Its already taking jobs. First line CSRs are quickly becoming a thing of the past now. Its all AI that intakes your customer service needs.

Any commoditized product that is sold by people, can be sold by AI in the near future.

Any manual duty on a computer that is repetitive, AI can do that.

And it learns as it works. Pivots, makes suggestions, uses logic to improve the process in ways a human cant (or wont).

MAPD, Med Sups, FE life, health, ancillary health, basic term life... all of those could easily be sold by an AI bot in the near future. For P&C, stuff like basic home/auto is no different.

My suggestion is to try it. Try Sesame.ai to see how a CSR can easily be replaced. And with the right knowledge base given to it, an agent selling basic insurance.
 
Again - who's liable when the AI screws up? Which state will be first to license an AI agent? We'll see what company is prepared to be the first through the wall on that one, and how quickly they get sued into oblivion. Maybe the AI Lawyer will sue the AI agent on behalf of the AI plaintiff, and AI Matlock will stroll in at the end for good measure.
 
. First line CSRs are quickly becoming a thing of the past now. Its all AI that intakes your customer service needs.

Same at provider offices. We have encountered that with at least a couple of docs. AI goes beyond the "Please listen carefully as our options have changed . . . ".

AI receptionist asks questions and responds before transferring you to a human.

Also hurting click through ads . . .

 
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