Manhattan (CUL) Dental, Vision, Hearing Rate Increse

[rousemark]

Received a notice that Manhattan is raising rates about 10% in most states on new and in force business.. Hat to have clients that are getting rate increases their first renewal ...

 

[Chazm]

With their new claim form that has to be filled out and their denial of coverage, I've already stopped writing them.

 

[senior-advisor-indiana]

With their new claim form that has to be filled out and their denial of coverage, I've already stopped writing them.

What do you mean by denial of coverage?

 

[goillini52]

With their new claim form that has to be filled out and their denial of coverage, I've already stopped writing them.

What new claim form?

 

[Chazm]

What do you mean by denial of coverage?

Just too many calls and complaints the last few months of getting a check for $12 or so even after a year of coverage. It's just too much work to figure it all out for little pay When I Never have to with Medicare plans. So at this point I'm just going back to never recommend a dental plans.

 

[Chazm]

What new claim form?

We used to be able to just send Them the bill and in two weeks a check was cut. Now they require a claim form to be filled out with the bill.
I had 5 clients where I was personally uploading their claim forms and receipt and CUL would say multiple times they never received anything.

They've just lost my biz and are a pita to work with now.

 

[rousemark]

We used to be able to just send Them the bill and in two weeks a check was cut. Now they require a claim form to be filled out with the bill.
I had 5 clients where I was personally uploading their claim forms and receipt and CUL would say multiple times they never received anything.

They've just lost my biz and are a pita to work with now.

Are you uploading the forms on the website?

This is the second or third rate revision in just a couple of years... In addition, they went from actual charges to UCR which effectively is a rate adjustment as they pay less for the same premium. It appears they tried to jump in this market without doing their homework.

 

[goillini52]

Are you uploading the forms on the website?

This is the second or third rate revision in just a couple of years... In addition, they went from actual charges to UCR which effectively is a rate adjustment as they pay less for the same premium. It appears they tried to jump in this market without doing their homework.

2nd rate adjustment. Yeah, I wish they stayed Actual Charges. I bought mine when they had Actual Charges, so I'm grandfathered in. The only one I know of that still pays Actual Charges is UNL/GTL, but their's is a rider at this point and doesn't cover hearing aids. Also limited on vision($200 per year).

 

[goillini52]

We used to be able to just send Them the bill and in two weeks a check was cut. Now they require a claim form to be filled out with the bill.
I had 5 clients where I was personally uploading their claim forms and receipt and CUL would say multiple times they never received anything.

They've just lost my biz and are a pita to work with now.

That doesn't sound good. I've filed claims for those that use Walmart for vision, because Walmart doesn't accept them. I haven't used a claim form, or heard anything about a claim form. When did this start?

 

[rousemark]

2nd rate adjustment. Yeah, I wish they stayed Actual Charges. I bought mine when they had Actual Charges, so I'm grandfathered in. The only one I know of that still pays Actual Charges is UNL/GTL, but their's is a rider at this point and doesn't cover hearing aids. Also limited on vision($200 per year).

UNL has a dental and vision policy , $2000 coverage priced about the same as CUL but as you say, limited vision and no hearing..