Oak street health and Aetna

598
Just called into member services with my client on the phone. At the end the guy asked if the member would be interested in learning more about Oak street health. So I told the member to say yes. And guess what happened?!?! A sales rep for Oak Street health came on and wanted to sell my client a plan. Just an FYI and something to be aware of.
 
Just called into member services with my client on the phone. At the end the guy asked if the member would be interested in learning more about Oak street health. So I told the member to say yes. And guess what happened?!?! A sales rep for Oak Street health came on and wanted to sell my client a plan. Just an FYI and something to be aware of.
I literally just lost a client who switched to Oak Street Health, now I know why. I just happen to call my client who had no idea she was changing agents.
 
Just called into member services with my client on the phone. At the end the guy asked if the member would be interested in learning more about Oak street health. So I told the member to say yes. And guess what happened?!?! A sales rep for Oak Street health came on and wanted to sell my client a plan. Just an FYI and something to be aware of.
Damm thats bs . I've wrote Aetna because i had to as they have a few great plans . But there aor policy is bs . All the agent has to do is call into customer service and client simply says he wants you to be his agent and its done
 
I literally just lost a client who switched to Oak Street Health, now I know why. I just happen to call my client who had no idea she was changing agents.
I didn't realize how deep this get's check this out.

Justice.gov - 09/18/2024 - Oak Street Health Agrees to Pay $60M to Resolve Alleged False Claims Act ...



from the link ~

Oak Street Health, headquartered in Chicago and a wholly-owned subsidiary of CVS Health since 2023, has agreed to pay $60 million to resolve allegations that it violated the False Claims Act by paying kickbacks to third-party insurance agents in exchange for recruiting seniors to Oak Street Health's primary care clinics.



. . . . The civil settlement includes the resolution of claims brought under the qui tam or whistleblower provisions of the False Claims Act by Joseph Stinson. Under those provisions, a private party can file an action on behalf of the United States and receive a portion of any recovery. The qui tam case is captioned U.S. ex rel. Stinson v. Oak Street Health, et al., No. 20-cv-7381 (N.D. Ill.). As part of today's resolution, Mr. Stinson will receive $9.9 million.
 
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