- 5,879
Recently I had a client who missed payments and lapsed her policy. I was made aware of this, promptly forgot and did not follow up.
*** #1 - (Me) I forgot to follow up on hard worked for business because of a lazy streak that has dogged me for the past almost 2 1/2 years. Whoever used the locomotive analogy to building up momentum to sales generation knew of what he spoke. (Slowly getting back into the swing of things lest my wife shoot me for the insurance money.
)
*** #2 - (Who knows who he was) In the mean she was visited by a welling meaning lad who after 2 attempts was unable to provide her with coverage?? She referred to him as "the ***".
Little aside about my client, she cannot speak so she communicates via an expo marker and white board. So... she wrote "the ***", referring to this young well meaning agent that apparently had no clue where is butt was.
Needless to say I provided her coverage and retained my client.
Moral of the story: "If you don't act like *** #1 your clients wont have to deal with *** #2."
*** #1 - (Me) I forgot to follow up on hard worked for business because of a lazy streak that has dogged me for the past almost 2 1/2 years. Whoever used the locomotive analogy to building up momentum to sales generation knew of what he spoke. (Slowly getting back into the swing of things lest my wife shoot me for the insurance money.
)*** #2 - (Who knows who he was) In the mean she was visited by a welling meaning lad who after 2 attempts was unable to provide her with coverage?? She referred to him as "the ***".
Little aside about my client, she cannot speak so she communicates via an expo marker and white board. So... she wrote "the ***", referring to this young well meaning agent that apparently had no clue where is butt was.
Needless to say I provided her coverage and retained my client.
Moral of the story: "If you don't act like *** #1 your clients wont have to deal with *** #2."
)
