11worldseries
New Member
- 1
Is Global Atlantic going bankrupt or having some tremendous financial difficulties? The service is beyond horrible, they will not return calls if you are disconnected from a customer service rep, the supervisors do not accept phone calls, you can request a phone call from a supervisor but they will never call you, there is no follow up on transfers unless you hound them and even then nothing changes. I have multiple cases out there for over 60 days. It took them 6 weeks to fax a transfer form to Fidelity, and when they sent it they sent an unsigned form. They tell you they will “expedite” your case and nothing happens. Seriously, I cannot make this up. In my years of experience the only time supervisors will not accept calls and will not return calls is when a firm is facing bankruptcy or in dire financial straits. Anyone know or heard anything?