WiscBroker
Expert
- 92
Is anyone else experiencing the following issues since Health Sherpa rolled out their new dashboard recently?
~Password to healthcare.gov no longer auto-fills
~Loading time is extremely slow when transitioning over to healthcare.gov
~Often times application is not found, numerous search tries needed to find
~When you click on "pay your first premium" on healthcare.gov, it leads to an ERROR PAGE NOT FOUND page.
~AOR is not being transmitted to insurance company
I realize some of these issues may be healthcare.gov related, but in the past when Sherpa made software changes often times issues like these would occur as a result of the changes Sherpa made (something to do with how they interface with healthcare.gov has caused apps to be screwed up or missing info before).
If you ask me, the old Dashboard was much better, faster and reliable. WHY did they have to go and fix something that wasn't broken (and now is)?
~Password to healthcare.gov no longer auto-fills
~Loading time is extremely slow when transitioning over to healthcare.gov
~Often times application is not found, numerous search tries needed to find
~When you click on "pay your first premium" on healthcare.gov, it leads to an ERROR PAGE NOT FOUND page.
~AOR is not being transmitted to insurance company
I realize some of these issues may be healthcare.gov related, but in the past when Sherpa made software changes often times issues like these would occur as a result of the changes Sherpa made (something to do with how they interface with healthcare.gov has caused apps to be screwed up or missing info before).
If you ask me, the old Dashboard was much better, faster and reliable. WHY did they have to go and fix something that wasn't broken (and now is)?