How do I get better Customers?

[Isaac Cooper]

I've been in FE insurance for almost 2yrs. I don't have a problem making sales but I seem make bad clients that don't make payments or are always trying to find a different insurance to replace mine. They sometimes don't make their first payment and when I call or go by they sometimes say they found someone else or they changed their mind because they can't afford it.

What can or should I do?

 

[fed up]

Are they buying just to get you to leave? Try starting their death benefit at a lesser number which will get them used to paying the premium and them sell them again

 

[rousemark]

I've been in FE insurance for almost 2yrs. I don't have a problem making sales but I seem make bad clients that don't make payments or are always trying to find a different insurance to replace mine. They sometimes don't make their first payment and when I call or go by they sometimes say they found someone else or they changed their mind because they can't afford it.

What can or should I do?

What percentage of your sales are lapsing in the first year?

 

[Newby]

I've been in FE insurance for almost 2yrs. I don't have a problem making sales but I seem make bad clients that don't make payments or are always trying to find a different insurance to replace mine. They sometimes don't make their first payment and when I call or go by they sometimes say they found someone else or they changed their mind because they can't afford it.

What can or should I do?

Are you finding them a really good deal? Or are you selling them a high priced company that your up line wants you to sell?

 

[goillini52]

I've been in FE insurance for almost 2yrs. I don't have a problem making sales but I seem make bad clients that don't make payments or are always trying to find a different insurance to replace mine. They sometimes don't make their first payment and when I call or go by they sometimes say they found someone else or they changed their mind because they can't afford it.

What can or should I do?

Mail to a higher income.

Who's your go to company?

 

[Isaac Cooper]

My go to company is Columbian Financial Group. Most of my customers are low income and we're trying to offer them the most affordable coverage. Everytime they switch they think they are getting a better deal, but they never are.

 

[goillini52]

My go to company is Columbian Financial Group. Most of my customers are low income and we're trying to offer them the most affordable coverage. Everytime they switch they think they are getting a better deal, but they never are.

That might be part of your problem. If you're leading with CFG, I count 17 companies that are more affordable.

 

[bill3173]

They probably haven't "found anyone else" more than half the time. You may want to offer them a smaller policy, or, as Fedup suggested, actually lead with a smaller number.

Sometimes when I get those type that claim they've "found someone else", I'll say something like $20 and then they forget about the other agent that they fabricated, and want to hear more about it.

 

[LeeV]

It appears to me that you may not be meeting their needs. This is a common mistake we all make, sometimes we do not ask the correct questions, sometimes we misunderstand their issues, sometimes we are just unlucky.

 

[henrylam]

Are you showing them more than one option? I always show them 3-4 options and then tell them that if none of these options make sense for you financially, then to let me know and I will just run something lower. That usually ends up with them choosing an option.