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This is beyond ridiculous! This MA carrier has introduced a "new and improved" MA plan that it is trying to get all of the existing membership base enrolled into. I have switched some of my members to other carriers. Even after the switching, they are STILL harassing them to no end. I'm scratching my head as to how CMS allows this? The new SEP for FEMA disaster didn't help any, since it created yet another opportunity for switching.