What Do You Do to Motivate in Your Office?

[Norwayguy]

He's the EFS. He has no control over the agents.

Were I Cindy's father, I'd be tempted to see if I could find a way to tank the agent's life numbers. They are expecting him to keep their life numbers up for bonuses, contract renewal etc. It might well be they need to be reminded how much he means to them.

Probably mean and counterproductive, but definitely something I'd think about.

He needs to motivate the agent without the agent who is in the office beating the drum many are not motivated. Also those offices that do refer should get his time not the non producers.