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Jeez, drives me nuts.
I call a TM lead and introduce myself, say that I'm calling you back from your voice mail and I get "No I didn't" *click*
Just drives me crazy when people are rude like that.
I'd show up and knock his front door if you're gonna be in his neighborhood anytime soon. Heck - You might have caught him 10 minutes after he found out his daughter is dancing on a pole or something. People who are initially tough can be easy sales.