Of course you're right about giving a warning, but I didn't have the gut wrenching experience with Wellcare, because I never took them seriously. Cigna had been overpowering with all of the atta boys, leads, bonuses, and the "we're here for you and we're there for you" then... "okay, now you can get lost".
I've never written much with Cigna. This past AEP was the most I had ever done because they had a solid PPO plan that also refunded $80 per month of the Part B premium. I've never found the reps to be of much help either. I recall reaching out to my rep this past AEP and his response was to call CARL. You know, during AEP I need answers as quickly as possible and telling me to call CARL and spend 30 minutes on the phone just isn't what I want to hear.
Wellcare is a four letter word these days. They cost me a chunk of change for 2025 as I have over 300 clients on the Value Script plan. And I still enrolled some clients in the VS plan during AEP because it was the right thing to do for the client.
Obviously many agents are avoiding Wellcare like the plague. And deservedly so. I really hope their decision to cut commissions cost them money in 2025 and moving forward. They have every right to not pay commissions. And we have every right to not enroll clients in their plans.