Anyone get client complaints about their online app system?
I would like to start using it again, but people kept calling me back with problems about "signing in" when they went back to it, trouble submitting, etc.
I realize that high volume producers will lose a few clients and never know about it, but my volume in health insurance is fairly low and after I received a couple of calls that they'd done their health and wanted to get back to the life or di or whatever, and I'm like no you d'nt? The problem has spanned all ages 18-50.
I would like to start using it again, but people kept calling me back with problems about "signing in" when they went back to it, trouble submitting, etc.
I realize that high volume producers will lose a few clients and never know about it, but my volume in health insurance is fairly low and after I received a couple of calls that they'd done their health and wanted to get back to the life or di or whatever, and I'm like no you d'nt? The problem has spanned all ages 18-50.