Agency Cluster Questions

Well, I wasn't going to reply to this thread anymore because I had forgotten how time consuming these things are but if this will benefit the forum here it goes - my last reply:

You are a rock star and you can do math as well... NICE!. 100K a month is new business.. damn, you need to teach me your ways.
Actually Scooter33 the best way to learn is before opening your agency go to work for a large agency where the agency is breathing down your neck everyday to produce and that should do the trick.

If you can write 100K of new business a month. I'm telling you, where I am. The carriers will be begging to give you an appointment.
I wish this was the case in Florida.

Well, I'm glad SIAA has worked out for you. It's not for me. I have spoken w/ dozens of other agency owners that are part of SIAA and they are all on the same page as I am.
Well Scooter33, when you posted on an open internet forum calling out an organization a "SCAM" you did expect people to chime in right? So you are posting your experience and I am posting mine.

FLins: im assuming this is all business you are doing personaly, not including any producers under you, correct? Sounds pretty incredible. Are you doing mostly commercial to hit 100k new business every month (plus servicing your existing book)? Or what percent of this is commercial and what is personal lines?

What strategy are you using to keep your service so efficiently low to not need to hire a CSR? Are you using a service center? I would love to better understand how to make these kinds of sales PLUS service such a large book efficiently all at the same time. Because just doing this high number of new sales volume alone, takes immense time in consultations and analysis with the prospects, let alone the actual binding, processing, and review of the policies once issued. So then you have the service piece of the existing book added on top, which I'd love to hear more. My experience - even so called " low maintenance clients" who don't pay cash (previously mentioned in your post) and do full pay, have umbrellas etc, can require quite a bit of service work such as; Mortage changes and certs for refinances, new cars, change of adress (and needing home policy rewrites), new jewelry for floaters, new investment property purchase (or change of policy from rented to vacant) etc. and thats if they don't ever have any claims, potential claims questions, or coverage questions (like if they go on vacation and want to know if they should buy rental car coverage as one example). Plus, for your existing book, wouldn't you also need time to watch their renewals and make sure their carrier is still the best fit / most competitive every now and then (I came from captive background so that was at least one thing we couldn't do, so saved time there)? I'm not questioning what you say is true at all. I just really want to know so I can be a better agent and more efficient myself once my IA starts! I'd greatly appreciate some more insight into your previous and current operations!

Roxiepup you seem like a good guy. Obviously I am not going to post my techniques that took me years to develop on an open forum but if you would like to know what I am doing send me a PM and we can speak on the phone and I would be happy to give you a few pointers.

You know he is smoking crack? No one man shop can do 100k a month in new business, while serving, marketing, running the business, etc. I bet he has a 12" dick, looks like Brad Pitt and plays the piano like Billy Joel.
Nope, don't smoke, don't drink nor do drugs. And actually my average per month is right around 80k or around 45 new policies (please see attachments below). Some months I do pass that 100k barrier but I am ok with 80K of new business for now.

Also related to my previous post, I'm still bashing my head in trying to figure out how it is possible to not only produce 100k/month, but ALSO service your own book with no CSR help (I think you said your book was currently about 2 M in 1.5 yrs, and obvious growing), AND run the agency (accounting / books, marketing developement, education, etc? The only way I can fathom this possible is if the bulk of the premium is commercial vs personal lines. With new business sales at 100k/month, is think you'd be so busy just from that, how would you respond to the service requests your agency is going to be getting - many who need quick action, or at least same day. What is your attrition? If the larger agencies really expect that sort of growth AND service a large book....are the even looking at or measuring quality of service...or was it all about sell, sell, sell? I guess I am still a newer kid on the block than I thought after 8 yrs being in this biz. Still learning, and still taking classes!
You are a smart man Roxiepup, see earlier post reply.

Unless he is mostly large commercial....
Actually up until 3 years or so ago my entire background was strictly in commercial lines but because it is so easy building a BOB of personal lines I figure I would focus on personal lines for now and build an income then go after what I know best which is commercial and this plan has worked nicely I must say.

Not possible to do 100k a month with personal lines and small commercial.
I do agree hitting 100K every month of personal lines can be a little bit difficult but not impossible. That is why I am ok with hitting 80K per month of new premium.

Now if you have a staff of 2-4 people... Maybe be possible. But according to him, he is doing all himself.
Yes, so far no CSR. A CSR will only be hired upon me reaching 3 million BOB.

Great thing about the internet. You can say anything you want! Hey ladies, give me a call and I will fly you to the moon in my private space ship.
Another great thing about the internet too is one can post screenshots backing up their claims. I must say though, as much as I love you Scooter33 I am not doing this for you, I am doing this so others reading this thread can come to their own conclusion including my SIAA experience.

Please see attached screenshots below. Since opening my agency 12/14/2011 my average is 45 new policies per month or 3 per day. There have been some crazy months such as January 2013 where I wrote 80 policies but that is not realistic or sustainable - yet. As they say, pictures and numbers don't lie right.

I don't have a CSR yet nor will hire one until my BOB reaches 3 million, period and end of story and recommend you do the same.

So boys (and girls) this will wrap up my participation on this forum for a while because these forums can be time consuming. If anyone (not located in Florida of course) wants to know my setup send me a PM and I would be happy to coach you on a Saturday morning or something.

Take care.
 

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Well, I wasn't going to reply to this thread anymore because I had forgotten how time consuming these things are but if this will benefit the forum here it goes - my last reply: You are a rock star and you can do math as well... NICE!. 100K a month is new business.. damn, you need to teach me your ways. Actually Scooter33 the best way to learn is before opening your agency go to work for a large agency where the agency is breathing down your neck everyday to produce and that should do the trick. If you can write 100K of new business a month. I'm telling you, where I am. The carriers will be begging to give you an appointment. I wish this was the case in Florida. Well, I'm glad SIAA has worked out for you. It's not for me. I have spoken w/ dozens of other agency owners that are part of SIAA and they are all on the same page as I am. Well Scooter33, when you posted on an open internet forum calling out an organization a "SCAM" you did expect people to chime in right? So you are posting your experience and I am posting mine. FLins: im assuming this is all business you are doing personaly, not including any producers under you, correct? Sounds pretty incredible. Are you doing mostly commercial to hit 100k new business every month (plus servicing your existing book)? Or what percent of this is commercial and what is personal lines? What strategy are you using to keep your service so efficiently low to not need to hire a CSR? Are you using a service center? I would love to better understand how to make these kinds of sales PLUS service such a large book efficiently all at the same time. Because just doing this high number of new sales volume alone, takes immense time in consultations and analysis with the prospects, let alone the actual binding, processing, and review of the policies once issued. So then you have the service piece of the existing book added on top, which I'd love to hear more. My experience - even so called " low maintenance clients" who don't pay cash (previously mentioned in your post) and do full pay, have umbrellas etc, can require quite a bit of service work such as; Mortage changes and certs for refinances, new cars, change of adress (and needing home policy rewrites), new jewelry for floaters, new investment property purchase (or change of policy from rented to vacant) etc. and thats if they don't ever have any claims, potential claims questions, or coverage questions (like if they go on vacation and want to know if they should buy rental car coverage as one example). Plus, for your existing book, wouldn't you also need time to watch their renewals and make sure their carrier is still the best fit / most competitive every now and then (I came from captive background so that was at least one thing we couldn't do, so saved time there)? I'm not questioning what you say is true at all. I just really want to know so I can be a better agent and more efficient myself once my IA starts! I'd greatly appreciate some more insight into your previous and current operations! Roxiepup you seem like a good guy. Obviously I am not going to post my techniques that took me years to develop on an open forum but if you would like to know what I am doing send me a PM and we can speak on the phone and I would be happy to give you a few pointers. You know he is smoking crack? No one man shop can do 100k a month in new business, while serving, marketing, running the business, etc. I bet he has a 12" dick, looks like Brad Pitt and plays the piano like Billy Joel. Nope, don't smoke, don't drink nor do drugs. And actually my average per month is right around 80k or around 45 new policies (please see attachments below). Some months I do pass that 100k barrier but I am ok with 80K of new business for now. Also related to my previous post, I'm still bashing my head in trying to figure out how it is possible to not only produce 100k/month, but ALSO service your own book with no CSR help (I think you said your book was currently about 2 M in 1.5 yrs, and obvious growing), AND run the agency (accounting / books, marketing developement, education, etc? The only way I can fathom this possible is if the bulk of the premium is commercial vs personal lines. With new business sales at 100k/month, is think you'd be so busy just from that, how would you respond to the service requests your agency is going to be getting - many who need quick action, or at least same day. What is your attrition? If the larger agencies really expect that sort of growth AND service a large book....are the even looking at or measuring quality of service...or was it all about sell, sell, sell? I guess I am still a newer kid on the block than I thought after 8 yrs being in this biz. Still learning, and still taking classes! You are a smart man Roxiepup, see earlier post reply. Unless he is mostly large commercial.... Actually up until 3 years or so ago my entire background was strictly in commercial lines but because it is so easy building a BOB of personal lines I figure I would focus on personal lines for now and build an income then go after what I know best which is commercial and this plan has worked nicely I must say. Not possible to do 100k a month with personal lines and small commercial. I do agree hitting 100K every month of personal lines can be a little bit difficult but not impossible. That is why I am ok with hitting 80K per month of new premium. Now if you have a staff of 2-4 people... Maybe be possible. But according to him, he is doing all himself. Yes, so far no CSR. A CSR will only be hired upon me reaching 3 million BOB. Great thing about the internet. You can say anything you want! Hey ladies, give me a call and I will fly you to the moon in my private space ship. Another great thing about the internet too is one can post screenshots backing up their claims. I must say though, as much as I love you Scooter33 I am not doing this for you, I am doing this so others reading this thread can come to their own conclusion including my SIAA experience. Please see attached screenshots below. Since opening my agency 12/14/2011 my average is 45 new policies per month or 3 per day. There have been some crazy months such as January 2013 where I wrote 80 policies but that is not realistic or sustainable - yet. As they say, pictures and numbers don't lie right. I don't have a CSR yet nor will hire one until my BOB reaches 3 million, period and end of story and recommend you do the same. So boys (and girls) this will wrap up my participation on this forum for a while because these forums can be time consuming. If anyone (not located in Florida of course) wants to know my setup send me a PM and I would be happy to coach you on a Saturday morning or something. Take care.

Not going respond in length....Since this is getting old. I still call BS. No way one can write 100k a month with a one man shop as well as everything else that comes along with running a business. Anyhow, if you really are...good for you, you are a lot better than me. Have a great day and I wish you continued success.
 
Well, I've exhausted researching many clusters / alliances / direct appointments / producing with other agencies and probably more lol. Even per this discussion, I added yet another group to research.

Honestly the top 2 groups for me boiled down to siaa and piib. Both have different pros and cons, but feel both are probably the best of the best. I'm pretty set on siaa now, and my master contact and I are just narrowing down some wording of the contract, then I will FINALLY be rolling.

Why siaa? Well, I feel there probably is more resources and support not only from my local master group (who I personally like and feel I can trust), but also a lot of resources from the national group. Having ties outside my CIC / CRM networks i think should be helpful (without the pressures, hopefully, to sell certain products etc, like it can be in the captive markets and sometimes get tired of hearing about it). I also like the fact siaa is NATIONAL. If a great business opportunity comes up outside my local states, it can be worked out where I would have the ability to do business in those other states (there would likely be some sort of commission splitting at the master agency levels, but I don't think that impacts me too much and let them work that part out). I like that flexibility, because you never know.

Siaa does indeed have a significant payment that is to be made if you leave the group or sell your business, yes. Maybe someday it will bite me, but then again, maybe not if my children have interest in taking over my business (it wouldn't have any bearing In that case, until THEY wished to sell). But never the less, I'm not really planning on selling it, at least not for a long time. And there is a price that should indeed be paid for the partnership with the group - hopefully it is a win win for everyone. I know with piib you could, per the "spreadsheet" anyway, make more money since you are capped at no more than 850/mo (at least as of now but it could go above that), no matter how much business you write. BUT they aren't licensed in near as many states as siaa, and, I get the feeling there isn't as "much" camaraderie / support with them, at least in my area. I could be wrong on that, but more of a "feeling". And although it is difficult to put a monetary value in that, I do believe there is value. I do enjoy a certain level of camaraderie / Teamwork / brainstorming / philosophical insurance discussions haha:) And having those things, can also stimulate creativity, helping to catapult your business to a level where you make more money, despite the fact you may be "splitting" more - no?

The only complaints I've found on the blogs regarding siaa is folks just feel they could be paying less of a split, and feel the cut to siaa if they wish to sell, is too much. Is that it, or is there more???

I hope my analysis and intuition proves me right over the years.:)

SHOUT OUT:
If anyone wants to add any comments about their experience with siaa group and how they have felt the support and kinship has benefited them (f150 - yeah, im thinking of you too.....;), I'd love to hear about it. And or any last minute things for me regarding the contract that I may want to watch out for and or edit, I'd love to get that too - please feel free to PM. Thanks guys!!!:)
 
Not going respond in length....Since this is getting old. I still call BS. No way one can write 100k a month with a one man shop as well as everything else that comes along with running a business. Anyhow, if you really are...good for you, you are a lot better than me. Have a great day and I wish you continued success.

not to beat a dead horse but I was a one man show in Florida and 100k was the average monthly expected by the top agents. Keep in mind in South Florida the average premium is around 3k. That is no commercial either. Your next step is to move to Florida.
 
I'm typing this from my phone so please forgive the brevity. Before you sign on with a cluster etc....please pm me and I'll be happy to tell you about our approach that gives you the carriers you want/need without having to sign away your life or paying these exorbitant monthly fees. There is simply no reason to burden your agency down with unreasonable upfront fees or long term commitments.
 
Hmmm, I guess people changed their minds about PMing them to correspond further. Tried a couple times to both FLins and the consultant but didn't hear back....boo hoo:( lol


Thanks scooter and crabbyfroggy though! Good luck to you guys whatever you guys end up doing!:)
 
Sorry on the delay. While in the midst of moving one of our offices, we had several big claims that took up our time. I will try to respond back as soon as I can. Again, sorry for the delay!
 
Back in my company days I used to do 'training' for several large SIAA groups in the midwest/mid-atlantic regions. I went into their individual offices and pretty much took my pick of the business I wanted during these sessions. I rolled some books from previous captive deals. I wrote their presentations for them too and coached them on selling points. I took their PL, CL, anything they had that my company could write.

With a master agency that can provide resources, including company resources like my old self to do some of the leg work, I've seen agents turn big numbers. I've also seen them run into loss ratio problems pretty quickly too....which then turn into problems with the Master's contingencies.

It's not all bad. Be very diligent about which Master you contract with.

Just my 2 pennies and worth about as much.
 
I'm typing this from my phone so please forgive the brevity. Before you sign on with a cluster etc....please pm me and I'll be happy to tell you about our approach that gives you the carriers you want/need without having to sign away your life or paying these exorbitant monthly fees. There is simply no reason to burden your agency down with unreasonable upfront fees or long term commitments.

Why you do not answer the question for us to see....is your group a secret:no::swoon::goofy::goofy::goofy:
 
Back in my company days I used to do 'training' for several large SIAA groups in the midwest/mid-atlantic regions. I went into their individual offices and pretty much took my pick of the business I wanted during these sessions. I rolled some books from previous captive deals. I wrote their presentations for them too and coached them on selling points. I took their PL, CL, anything they had that my company could write.

With a master agency that can provide resources, including company resources like my old self to do some of the leg work, I've seen agents turn big numbers. I've also seen them run into loss ratio problems pretty quickly too....which then turn into problems with the Master's contingencies.

It's not all bad. Be very diligent about which Master you contract with.

Just my 2 pennies and worth about as much.



Thank you InsureGeek. I appreciate your info and defiantly worth more than 2 pennies;)

I feel good about the master agency over here, and checked with other agencies who have worked with him. I'm also now looking at Premier Group Insurance though, and trying to determine which will be the best fit for me (note i also like a number of things about PIIB, as well as the fact Smart Choice has a cap on how much we pay in commission.....but im getting a better feel for a long term win win atmosphere with either SIAA and or PGI.). im hoping i am correct about this, for the reasons you mention - even if you pay the group more, of they are helping you turn big numbers as you say, ot can be worth it - everyone (hopefully) wins.

It seems like both groups (siaa and pgi) have strong resources to help agents grow their business quicker, if we chose to use those resources. And that is what I WANT in a cluster as far as resources - available if / when I ask for them, but not shoved down my throat or have someone harping on us for meeting whatever "their" goals or expectations might be which is typical of captive groups. I like having mentors available, and other insurance "geeks" :) to bounce ideas off of and discuss / philosophize about more complex risks. The technical aspects of insurance, as well as insurance law, is very interesting to me. I enjoy knowing it at a deep level - it actually does help me sell more polices and close more deals too, all while I get to feel good about doing a great job for my clients. I have become frustrated in the past too, when I feel I don't have the mentors that know enough to adequately answer my more challenging questions, which I found often at times in the captive world (so I usually end up trying to connect with one of the senior UWs and or senior claims adjusters who have been there 20 years or so! Lol).

----------

Thank you InsureGeek. I appreciate your info and defiantly worth more than 2 pennies;)

I feel good about the master agency over here, and checked with other agencies who have worked with him. I'm also now looking at Premier Group Insurance though, and trying to determine which will be the best fit for me (note i also like a number of things about PIIB, as well as the fact Smart Choice has a cap on how much we pay in commission.....but im getting a better feel for a long term win win atmosphere with either SIAA and or PGI.). im hoping i am correct about this, for the reasons you mention - even if you pay the group more, of they are helping you turn big numbers as you say, ot can be worth it - everyone (hopefully) wins.

It seems like both groups (siaa and pgi) have strong resources to help agents grow their business quicker, if we chose to use those resources. And that is what I WANT in a cluster as far as resources - available if / when I ask for them, but not shoved down my throat or have someone harping on us for meeting whatever "their" goals or expectations might be which is typical of captive groups. I like having mentors available, and other insurance "geeks" :) to bounce ideas off of and discuss / philosophize about more complex risks. The technical aspects of insurance, as well as insurance law, is very interesting to me. I enjoy knowing it at a deep level - it actually does help me sell more polices and close more deals too, all while I get to feel good about doing a great job for my clients. I have become frustrated in the past too, when I feel I don't have the mentors that know enough to adequately answer my more challenging questions, which I found often at times in the captive world (so I usually end up trying to connect with one of the senior UWs and or senior claims adjusters who have been there 20 years or so! Lol).

Oops, I meant definitely, not "defiantly" InsureGeek!;)
 
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