I work at an agency that wants to transform into a call center. Currently there are 3 of us within this "call-center". I started off by selling Medicare and had a crazy open enrollment. Now that it is slowing down they want us to sell life, disability, long term care, travel and indemnity policies (whatever the *** that is)... Not only that but get appointed with multiple carriers for each topic and possibly states. Right now I feel okay with Medicare where I can talk about it and guide people to the correct policy but with all these other products I am getting worried. This is way too much correct? Not to mention I started in the insurance game about 3 years ago selling auto and home insurance. I am just worried that we are marketing ourselves as "experts" and when people call in they expect that. I dont have a clue about any of these other topics. Am I the crazy one in our building or is that way to much to know and handle?
