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If someone is in one plan and does app during AEP for another plan
and then you do a new app with them bringing them back to OG plan ,
even though you were not the OG Agent
Will you become the AOR?
No, it’ll be considered a duplicate app and will be rejected.
Why would it be a duplicate and rejected??
I wasn't sure If I would be AOR,
But outright rejected?
But you are allowed to make as many changes as you want during AEP
In fact I did that with my own clients in the past when someone switched them to another plan
none of them were rejected from returning
has this changed?
I thought OP was saying if someone has a pending enrollment for 01/01 and they try to enroll them into current 2024 plan during AEP would that change AOR.
Obviously if you change someone into previous plan in OEP you're now the agent.
Ok what I as the OP is saying I have a prospect who was in Cigna (with dif agent)
However another call center agent put her in WellCare, on the 15th for this AEP
she got the package and realized it was a downgrade and filled out my Facebook ad
I called and she just wanted to go back into Cigna for this AEP
So I did the app
The same cigna plan she is currently in? That would be a duplicate app, I have never ever seen those go through
But someone enrolled her into Wellcare is the point
so she was being termed from the plan
So how would that be rejected
that would mean she is not allowed to reenroll into the plan again she would be stuck going to another carrier
this is what is confusing me
Not getting AOR would make sense
but not being allowed to go back into the previous company does not
I have done this with my own clients and never had this rejected before
clearly they were allowed to get their plan back thought that was a few years ago
and it does not even make sense