Best Phone System?
- Thread starter newguy99
- Start date
- 11,997
That really depends on a lot of factors. What is most important to you?
- Thread starter
- #3
1. Voice Quality
2. Cost
3. No contract
4. Call recording
5. Easy to install
It's just me for now staring out so no employees, just needing something easy and no expensive with no contracts. I ve been reading that Nextiva and Vocalocity are the best. Any experience with those or another voip?
Thanks
2. Cost
3. No contract
4. Call recording
5. Easy to install
It's just me for now staring out so no employees, just needing something easy and no expensive with no contracts. I ve been reading that Nextiva and Vocalocity are the best. Any experience with those or another voip?
Thanks
- 11,997
The call recording is where it is gona sort of go off the rails.
I use an asterisk PBX that I self-administer which requires some technology and some expertise so it may not be a good solution for everyone, but it certainly kills the "easy to install" qualification.
I know folks like Vocalocity, so if that fits the bill you may just want to go with that. I think RingCentral is overpriced for what it is, but they do a lot of marketing and have a good product so there is something to be said for that.
I use an asterisk PBX that I self-administer which requires some technology and some expertise so it may not be a good solution for everyone, but it certainly kills the "easy to install" qualification.
I know folks like Vocalocity, so if that fits the bill you may just want to go with that. I think RingCentral is overpriced for what it is, but they do a lot of marketing and have a good product so there is something to be said for that.
I resell or have resold most of your choices. By far Velocity is a better choice. Cost however is not much savings from AT&T or your local phone co. About $40/mo for their best package and features + another $5 for any IVR attendant. Plus you will need to go with a Fax Service for another $10/mo.
I, like Josh, administer my own Asterisk system and PBX. We have all our agents on it and it works great. The cost ends up lower ($30/mo for a phone and fax line), because most of the agents spend a great deal of time calling their manager or our offices using just an ext to ext call and no bill.
Good luck to you.
I, like Josh, administer my own Asterisk system and PBX. We have all our agents on it and it works great. The cost ends up lower ($30/mo for a phone and fax line), because most of the agents spend a great deal of time calling their manager or our offices using just an ext to ext call and no bill.
Good luck to you.
- Thread starter
- #6
Thanks for the feedback. I really appreciate it.
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I will probably go with Velocity then. They said it will be $65 mo for unlimited calls, fax, and 15 hrs call recording.
They said I need to buy a cisco phone from Amazon for $80. Do I need a router too?
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I will probably go with Velocity then. They said it will be $65 mo for unlimited calls, fax, and 15 hrs call recording.
They said I need to buy a cisco phone from Amazon for $80. Do I need a router too?
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- 1,581
We've been using 8x8 and their service has been pretty good. We pay maybe $90 a month for 2 VOIP phones with virtual fax as well. You can specify ring groups, ring paths etc...
- 11,997
I wouldn't get a cisco phone, I just bought a yealink sip t22p (I think) and it's a great phone. Cisco can be a little trixy to setup because they have some proprietary software they feel snazzy about.
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