Chat GPT in Insurance Claims

[marindependent]

According to the Economist Magazine, " Zurich, an insurer, is now using a customised version of Chatgpt to simplify lengthy claims documents."

My only comment is WOW!

Source: How businesses are experimenting with ChatGPT-like services

 

[adjusterjack]

An account is needed to read that article.

Here's one about what Zurich is doing:

AI set to shake up insurance - Insider Intelligence Trends, Forecasts & Statistics

 

[Markthebroker]

This all makes me very nervous.

 

[marindependent]

An account is needed to read that article.

Here's one about what Zurich is doing:

AI set to shake up insurance - Insider Intelligence Trends, Forecasts & Statistics

The Economist article really does not say much more in relation to Zurich than that. Your article, thanks for sharing - states a lot more.

" improve its underwriting by inputting claims data from the previous six years to try pinpointing the cause of loss across"

"aid claims clerks in gathering information and verifying documents"

"It won’t work for everything. Generative AI is generally ill-suited to fully explaining its actions, making it inappropriate for making pricing decisions that have to be explained to internal stakeholders and regulators."

Think this is just a fascinating subject. I really really see Claims as one place though I would be SUPER careful deploying these tools [at least that I have seen and tried.]

Fraud Prevention - sure. Information gathering - sure.

 

[Al3x Lee]

This all makes me very nervous.

I for one welcome our new AI overlords. They can probably ran the country better than it's being run now.

 

[Markthebroker]

I for one welcome our new AI overlords. They can probably ran the country better than it's being run now.

Dude, a moldy apple could run the country better than it is now.

 

[TheMedicareWizard]

It's remarkable technology, but its possible long-term societal effects concern me. I'm using it with care for now.