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If you're looking for professional, you've come to the wrong place.That goes without saying.
But a useless sarcastic unsolicited response is not the way a "professional" behaves. But like you said, it's the internet and the internet is full of trolls. This forum is no different as I've seen from this and many other threads.
Lighten up. A lot of the agents here are also here for the entertainment...to unwind.