Newbie2024
New Member
- 16
I subscribed to DigitalBGA's newsletter so I looked at their leaderboard for Feb 26 to March 4.
This is interesting because only one person David P who made it to the top 10 "Total Calls" and "Total Minutes" is on Top 10 of total AP. Why? Does this scream at you that maybe the training at DigitalBGA makes hard workers make less?
I also have a second question. What's DigitalBGA's current chargeback percentage? Is DigitalBGA doing anything to train agents on how to prevent chargebacks?
This is interesting because only one person David P who made it to the top 10 "Total Calls" and "Total Minutes" is on Top 10 of total AP. Why? Does this scream at you that maybe the training at DigitalBGA makes hard workers make less?
I also have a second question. What's DigitalBGA's current chargeback percentage? Is DigitalBGA doing anything to train agents on how to prevent chargebacks?