- 997
Right now I'm using vicibox redux on a celeron piece of crap box I got for 150 bucks trunked thru vitelity at 1.44 a minute for 21 lines max (I'm not positive my box can run all 21, not tested). It handles 8 just fine though.
I already have the fields and process worked through logic hooks and addons and php scripts to push the leads and drip marketing down the tube.
I'm in like a usable alpha state now. I have 1 script left to fix that does some mySQL selects and updates to change statuses using the process manager addon to call external scripts (its not the best solution, but this is just a proof of concept box).
After this is done I'm gonna beta this out a couple months and then redo the hooks using a custom module instead of process manager.
The dialing is the fun part, I'm actually dynamically scaling the lines up and down. Completely flies in the face of the normal call center philosophy, but I'm doing this from a individual agent working a book perspective, not a call center model.
Do you have to license goautodial? Vicibox is a free iso done in GPL v3 public domain license.
I haven't used goautodial, but I think best I understand they're both working on same asterisk variant, seems like goautodial runs with ubuntu instead of opensuse tho, not sure if there is anything else different.
Vicibox comes with a vtiger install that it is already integrated with, but I didn't even try looking at it, basically because I wanted to start with a newer code base and I do not care if it says my dialer is vicidial and my CRM is sugarCRM on the pages, I actually like having the credit to the developers that came before me on there.
Like I said, the reason I'm doing this is just because I couldn't find anything out there that did what I was looking for so I just started making it in my spare time expecting it to take a LOT longer. Now I have a working alternative that is going to save me 250 bucks a month over what I was paying for CRM/dialer, and it has a better dialer.
Goautodial is cc. I was referring to insurance licensing.