Hi, my husband is self employed and I am a homemaker so we purchase our health insurance ourself. We have had Independence Blue Cross for the last 5 years. Everything was fine until we joined the marketplace. I can not wait until open enrollment so we can leave the marketplace and get our health insurance privately directly through the insurance company. At this point, I'm exploring other health insurance companies. Over the last year I spent hours on the phone with IBX customer service and supervisors and the level of service was horrible. I want to leave them just because their service was so bad but we really never had any problems with our plan. Are there any health insurance companies in PA that are really well known for their customer service? Or any health insurance companies that you recommend over IBX? We like co-pay plans and paying more a month and not having a deductible. Thanks!