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I hate to be positive here, it doesn't seem to be popular, understandable, there's not much good news out there, but there are some hopeful trends, coming out of Medicare to start. CMS has gotten the message that, um, if we really spend on prevention and reimburse according to outcomes, maybe we would spend less.
One chain of clinics has developed a patient centered method for the sickest patients to lower hospitalization rates. They have metrics to show pretty dramatic reduction of rehospitalization rates, compared to averages. Employees are mandated and screened to have positive attitudes, no sullen entitlement, patient scorning there. Kind of like their living depends on customer satisfaction...sound familiar to us?
The clinic founders are invited to meetings with insurance carriers and the government. It comes down to rethinking the profit through selling more expensive treatments/hospital days, which we know is unsustainable.
Striking the Right Balance for Better Patient Outcomes | Real World Health Care
Here, in the next article, CMS is reimbursing based on patient satisfaction. So, that's why my hospital chain operated doc's office is sending out patient surveys, and has added a PA and Nurse Practitioner to offer same day urgent care visits.
Reimbursements Now Tied to Patient Satisfaction « SMS Healthcare EVS Blog
One chain of clinics has developed a patient centered method for the sickest patients to lower hospitalization rates. They have metrics to show pretty dramatic reduction of rehospitalization rates, compared to averages. Employees are mandated and screened to have positive attitudes, no sullen entitlement, patient scorning there. Kind of like their living depends on customer satisfaction...sound familiar to us?
The clinic founders are invited to meetings with insurance carriers and the government. It comes down to rethinking the profit through selling more expensive treatments/hospital days, which we know is unsustainable.
Striking the Right Balance for Better Patient Outcomes | Real World Health Care
Here, in the next article, CMS is reimbursing based on patient satisfaction. So, that's why my hospital chain operated doc's office is sending out patient surveys, and has added a PA and Nurse Practitioner to offer same day urgent care visits.
Reimbursements Now Tied to Patient Satisfaction « SMS Healthcare EVS Blog
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