Has anyone had recent issues with Client's claims being denied by Medicare?
I've had a few clients with recent claims that have been denied because the Carrier information has not been updated within Medicare to reflect their 2010 selections.
The clients were coming off MAPD's for 2009 and new to Supps for 2010
According to the Med Supp Carriers, everything shows well in their systems, but when their clients call or either go online to Medicare, their history is incorrect.
They have also received Medicare Summary Statement the also state Medicare is the Secondary Payor, but again I've been assured by the Carriers that their information has been forwarded to Medicare.
One Client's history was incorrect back to 2006.
Just wondering if anyone else has been receiving calls lately with similar issues
Thank You, Any input would be greatly appreciated
NBurton
I've had a few clients with recent claims that have been denied because the Carrier information has not been updated within Medicare to reflect their 2010 selections.
The clients were coming off MAPD's for 2009 and new to Supps for 2010
According to the Med Supp Carriers, everything shows well in their systems, but when their clients call or either go online to Medicare, their history is incorrect.
They have also received Medicare Summary Statement the also state Medicare is the Secondary Payor, but again I've been assured by the Carriers that their information has been forwarded to Medicare.
One Client's history was incorrect back to 2006.
Just wondering if anyone else has been receiving calls lately with similar issues
Thank You, Any input would be greatly appreciated
NBurton