Sadly I have been with nationwide for several years but with the accident that unfolded on September 16 2014 the company proved that they ARE NOT really on their customers side like they claim. I was hit by a motorist who failed to yield (clearly the motorist was at fault and it was stated in the police report). My vehicle was totaled in the accident and although my premium includes rental car yet nationwide took me off my rental car without compensation for my totaled car. UNTOP of that they STOLE my wrecked vehicle. Yes they stole it; the moved it from the current location to their convenient location without my authorization or consent while I still have valuable belongings inside the vehicle. And when I complained, they made up some stuffs and forwarded it to my residence claiming it was what they found. This company never called to check how the victim of the accident was doing; they are just so inconsiderate that they only care about my premium rather than post-accident condition and worst still want to pay me less than the value of my car .I have an old vehicle that I have modified and upgraded with brand NEW ENGINE and other accessories and have developed special bond with this vehicle and have kept it in great condition because I want to pass it down to a love one in the future, but when somebody wrecked it, my insurance company; NATIONWIDE only want to pay for its old dilapidated value and totally ignoring the upgrade even after receipt of upgrade have been forwarded to them.
As of this posting, November 3 2014; it’s been 48 days since the accident, yet, NATIONWIDE INSURANCE has not repaired or settled for my lost property but they have stopped paying for my rental vehicle and also kept the valuable belongings inside my vehicle .Any suggestion?
As of this posting, November 3 2014; it’s been 48 days since the accident, yet, NATIONWIDE INSURANCE has not repaired or settled for my lost property but they have stopped paying for my rental vehicle and also kept the valuable belongings inside my vehicle .Any suggestion?