My notes (see attached)
Some quick takeaways:
The #1 reason seniors change Medicare Supplement plans in AEP is due to disruption with their Medicare Part D plan
If there is a $25+ monthly increase to a plan's premium, 40% of the plan's members will shop for a new plan (maybe not change, but at least look for alternate plans)
While more and more T65ers are turning to the internet for research (I think it was up from like 10% to over 30%, but don't hold me to those numbers), online enrollment (without an agent) went from only 12% to 15% over the past 3 years
Enjoy the info!
Thank you for the summary. It was helpful.