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Some of our customer got proposals from Liberty Mutual personal line directly instead of Safeco; even though, we are already with Safeco but never got access from Liberty Mutual personal lines. Why is that?
I think I brought this up before, my happy Safeco customers are getting solicited by Liberty Mutual. They are getting quotes slightly different but enough to save a few bucks a month and cause problems for me. They get the mailers and emails. This is a fact because they solicited my daughter and she showed me everything they sent. Low down sneaky azz you know whats. Almost lost one of my best clients because the wife called the number and the local Liberty people told her that I was not really with the company and they are really with the company and can give her something better.
Liberty rates are the same regardless of the channel - w2 employees, Mutual of O, MassMutual, Prudential, Geico in some states, and the other group in CA that I can't remember. Safeco VS. Liberty rates are different. In my state, Safeco auto is better, but LM is better on homes... It just varies.Whoa! I am not sure the rates are the same. In fact I doubt that 100%. Other stuff mentioned is probably true.