For the price, it can be beaten by a few other dialers out there.
I agree DYL is nice but VERY EXPENSIVE.
They charge $40 a month for voip calling, another $99 (if i remember correctly) for the crm. this doesn't even count the auto-responder/auto call-back feature for new leads via api from lead companies.
Nice system, waaaay too pricey.
I just wish bobcrm would add a dialer to his crm. Then I can count it complete.