G
Guest
Guest
I'm so angry I could spit.
Cold-called a small mom-pop civil engineering firm early in May. She said she had group health coverage and wanted to get some options as they were thinking of going to retire. I asked who the broker was and they said they had not heard from him in a long time... and he was in Santa Barbara... 500 miles from here.
I gave them lots of quotes... both group and individual... and I gave them a lot of good advice... pros and cons. She called back a few times to ask questions.... email too. I spent 'quality time' with her going over lots of options.
Today I called back to follow up (as I did each week) and she says they spoke to their Santa Barbara broker on Friday, had a long talk with him and decided to change plans but stay with same carrier.
I put in a lot of time with her, and I'm sure she used much of the information I provided her in her talks with her broker. I feel hurt and angry.... and used. Is it OK to feel that way?
I don't think I will ever succeed in this business because I expect people to abide by the same ethical standards I hold myself to... and obviously it's just not going to happen. I would never do what she did.
I really want to write her a letter and tell her to %$#@ herself... but instead I'll write and tell her I worked hard for her and that maybe she might find it in her heart to send me a referral.
Well, maybe stuff like this is what makes the biz interesting. Do you think some corporate drone working in some corporate cube has these kinds of ups and downs?
I just hate losing. I just don't know what I should have done differently in order to win.
Al
Cold-called a small mom-pop civil engineering firm early in May. She said she had group health coverage and wanted to get some options as they were thinking of going to retire. I asked who the broker was and they said they had not heard from him in a long time... and he was in Santa Barbara... 500 miles from here.
I gave them lots of quotes... both group and individual... and I gave them a lot of good advice... pros and cons. She called back a few times to ask questions.... email too. I spent 'quality time' with her going over lots of options.
Today I called back to follow up (as I did each week) and she says they spoke to their Santa Barbara broker on Friday, had a long talk with him and decided to change plans but stay with same carrier.
I put in a lot of time with her, and I'm sure she used much of the information I provided her in her talks with her broker. I feel hurt and angry.... and used. Is it OK to feel that way?
I don't think I will ever succeed in this business because I expect people to abide by the same ethical standards I hold myself to... and obviously it's just not going to happen. I would never do what she did.
I really want to write her a letter and tell her to %$#@ herself... but instead I'll write and tell her I worked hard for her and that maybe she might find it in her heart to send me a referral.
Well, maybe stuff like this is what makes the biz interesting. Do you think some corporate drone working in some corporate cube has these kinds of ups and downs?
I just hate losing. I just don't know what I should have done differently in order to win.
Al