Hey guys, just had a quick question for your thoughts.. Recently I have been trying a new calling system to reach out to leads from our database. It usually consists of calling the lead and then disposition it with a text/email. As I haven't had much luck (Many leads were unprepared to talk), I wanted to try something new.
It isn't much, but I decided to disposition with a text first that states.. "Hi this is Zach with XYZ. I'll be reaching out to you today/tomorrow (Depending on when I get the lead) from xxx-xxx-xxxx about your health insurance needs."
Has anyone tried something like this? So far I've had better luck with getting responses.. however most are saying that they've already been helped or are no longer interested. I do worry about laws about this, but I'm assuming my company wouldn't give the option in our system unless the lead has opted in to be contacted in such ways.
My thoughts are that if I was one of the leads, I would prefer to receive a text before a call to know what number to look for, and have a chance to prepare or decline without an intrusive phone call.
I appreciate any advice!
It isn't much, but I decided to disposition with a text first that states.. "Hi this is Zach with XYZ. I'll be reaching out to you today/tomorrow (Depending on when I get the lead) from xxx-xxx-xxxx about your health insurance needs."
Has anyone tried something like this? So far I've had better luck with getting responses.. however most are saying that they've already been helped or are no longer interested. I do worry about laws about this, but I'm assuming my company wouldn't give the option in our system unless the lead has opted in to be contacted in such ways.
My thoughts are that if I was one of the leads, I would prefer to receive a text before a call to know what number to look for, and have a chance to prepare or decline without an intrusive phone call.
I appreciate any advice!