Transamerica Messed Up SS Card Date Apr. 3

[goillini52]

I'm impressed!!! Transamerica made good on anyone that was NSF for the mistake, they credited them with the premium for the month, free money.

That was a very expensive mistake they made.

Did they also pay the NSF charges? That's the only way there could be free money.

 

[yabadabadoo1026]

I'm impressed!!! Transamerica made good on anyone that was NSF for the mistake, they credited them with the premium for the month, free money.

That was a very expensive mistake they made.

its not free money, it only gets policyholders money back to where it would be without the mistake---------not sure reimbursement would qualify as impressive, it what they rightfully should have done-----------anything less would have impacted them very negatively-------------but agree, a very expensive mistake

 

[HoosierLife]

I've been actually getting emails from Trans lately. It only took me updating my email address 3x.

I get amendment requirements in my email. No NSFs as of yet. But I had a few that were to draft then too. We will see.

 

[jacobtn]

I had the NSF email on one of these too. Just thought it was the clients fault, but apparently it wasn't. It was the only SS direct express client I had with them and she had it set up to charge on the 3rd as well, no problems since Jan until now.