That's fine. Just surprised at your question, and response.
Perhaps I should not have been surprised. I worked on the carrier side for over 25 years and met a lot of agents with as much experience as I had but had no idea how insurance worked.
One agent even told me of a client who had a kid with CF. When I pressed for details (we were quoting the group) the agents response was I saw the kid last week and he looked healthy. I think he is cured.
FWIW I sell myself, and my expertise as well. When asked a specific question I provide them with a specific response, not generalities. I believe my clients are entitled to that.
Perhaps I should not have been surprised. I worked on the carrier side for over 25 years and met a lot of agents with as much experience as I had but had no idea how insurance worked.
One agent even told me of a client who had a kid with CF. When I pressed for details (we were quoting the group) the agents response was I saw the kid last week and he looked healthy. I think he is cured.
FWIW I sell myself, and my expertise as well. When asked a specific question I provide them with a specific response, not generalities. I believe my clients are entitled to that.