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I'm just starting my 3rd year in the Medicare supplement business so I'm starting to run into more questions from clients about bills and what not. Several clients I've talked to recently have had routine, "medically necessary" tests and treatments done that Medicare has denied.
For example, one of my clients got bit in the face twice by her daughter's cat. Throughout the day, her face continued to swell and get more red, obvious that it was infected. She went to urgent care and got treated, but she got billed for a tetanus shot and another vaccine because Medicare didn't cover it. It wasn't a bill because she hadn't met her deductible either.
I thought Medicare was supposed to cover medically necessary things. I mean if a doctor is ordering blood work or an urgent care facility is giving vaccinations, aren't these necessary? What's typically the best course of action in these spots? Have the facility re-submit the bill to Medicare, maybe with a different code? File an appeal with Medicare? Any other suggestions?
For example, one of my clients got bit in the face twice by her daughter's cat. Throughout the day, her face continued to swell and get more red, obvious that it was infected. She went to urgent care and got treated, but she got billed for a tetanus shot and another vaccine because Medicare didn't cover it. It wasn't a bill because she hadn't met her deductible either.
I thought Medicare was supposed to cover medically necessary things. I mean if a doctor is ordering blood work or an urgent care facility is giving vaccinations, aren't these necessary? What's typically the best course of action in these spots? Have the facility re-submit the bill to Medicare, maybe with a different code? File an appeal with Medicare? Any other suggestions?