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How do these compare to ACT! by Sage? I've used it in almost every business I've ever been apart of, but if there is an easier/cheaper way to do it...I'm in. The hosted ACT is pretty pricey for an insurance agent, but single user/1 PC version is only $250 or so.
I'm not sure. Scott Burke (Newby) has great things to say about it. I'm less of a fan of desktop solutions vs hosted. I'm also a touch nerdy with things so that makes it easier, but I love being able to access my stuff wherever I am. I have an office, but I do work from home a lot. Wherever I am I have access to just about everything I do because it's all hosted. ZohoCRM is tough to beat, especially because they'll give you the free usage tier to see if it works with you.
A lot of this comes down to what you hope to accomplish with it. Do you need to be able to lookup notes on a client when they call? Do you just want to keep records of your applications in case someone questions them? Do you want to track renewal dates for follow up and reminders? Do you want to track the conversion rates of leads from different sources?
The most full-featured version of anything I've seen would be either SugarCRM or vTiger, both can be hosted online very inexpensively. You can attach documents, track notes, track the status of each lead, track where the leads came from, etc. That's probably the most involved setup (or you could probably just pay someone $100 to set it up for you). ZohoCRM would be the other end of the spectrum.