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I just received this information from a reliable source.
AWL does take the leads & first tries to call them for the Warm Transfer agents. They have one company in CA that spends $100k a month in Auto leads this way with them. If no response, they then go ahead & sell them to the agent base not buying warm transfers. So yes, you were correct in your statement in that they are competing against you.
They are very Proud of their new call center & the fact they can do it for almost 1/2 the cost of Double Positive. The reason. DP agents buy leads from us/a lead vendor & on average DP gets 1/6 on the phone. They call each lead 6 times. Those not contacted they have the agent put into an email campaign unless the contact info is bogus.
AWL. Calls 1 time. If no contact, they don't sell the lead to the agent buying warm transfers & distribute it to their network. If they get them on the phone, they still distribute 4 more times to the unfortunate agents:(
Yep, it sucks but AWL has ONE goal/priority and that is PROFIT, period. I heard that straight from their CEO's mouth.
AWL does take the leads & first tries to call them for the Warm Transfer agents. They have one company in CA that spends $100k a month in Auto leads this way with them. If no response, they then go ahead & sell them to the agent base not buying warm transfers. So yes, you were correct in your statement in that they are competing against you.
They are very Proud of their new call center & the fact they can do it for almost 1/2 the cost of Double Positive. The reason. DP agents buy leads from us/a lead vendor & on average DP gets 1/6 on the phone. They call each lead 6 times. Those not contacted they have the agent put into an email campaign unless the contact info is bogus.
AWL. Calls 1 time. If no contact, they don't sell the lead to the agent buying warm transfers & distribute it to their network. If they get them on the phone, they still distribute 4 more times to the unfortunate agents:(
Yep, it sucks but AWL has ONE goal/priority and that is PROFIT, period. I heard that straight from their CEO's mouth.