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Example: We sell an HO policy....we get paid Commish....3 wks later underwriting comes back and says.."Hey, we just noticed the porch is attached to that dblwide, we cant continue the policy"(something the agent didn't notice when taking pics)....Then the agent wants the commish she paid me, back.
That's normal. If you find it overly concerning you could ask to only be paid after it clears. There is nothing dishonest about our, but I can see how you'd think that.