Dialing Leads

[insurancefan]

I was taught to Triple Dial all my leads, but as of late I am having my numbers being labeled as SPAM. This has greatly increased over the past several months.

I came across an agent who no longer Triple Dials, but grabs TEN leads, Single Dial all of them, grabs the same TEN leads again, Single Dial all of them, and for the last time, grabs the same TEN leads, Single Dial all of them, and then disposition them to be called in a few hours.

Their thought process was that the lead was seeing the same number call every few minutes instead if three times in a row. The agent said they felt it was more professional, has greatly reduced their numbers from being flagged as SPAM, and has increased their pickup rate.

I'm curious as to some feedback because I am just a year in the business. I am calling Mortgage Protection leads that I have mail dropped every week.

 

[insurancefan]

Busta, I am an experienced appt. setter/lead generator. Been calling 4 the agents for over 15 yrs. now and now how to get around the SPAM deal and get you in houses and/or [phone meetings. I can get you SPAM FREE results and save you some time from calling all those cards each week. If interested PM plz or [email protected] Thx

 

[JakeChard]

Why not run sms campaigns? They're not confronted by an unwanted call, you can let them know who it is in the first message without 'selling' them. People can answer in their own time when they're not busy. triple win!

 

[Tahoe Ray]

Why not run sms campaigns? They're not confronted by an unwanted call, you can let them know who it is in the first message without 'selling' them. People can answer in their own time when they're not busy. triple win!

TCPA prohibits text without written consent so maybe OP doesn't have that as an opt-in?

 

[JakeChard]

TCPA prohibits text without written consent so maybe OP doesn't have that as an opt-in?

Interested to know the difference here. I use A2P registration and include optout on first message so it's compliant. But what's the difference between cold calling a list and messaging them? Haven't the lists already opted in? Or are these scraped lists.
Are there many companies with old lists that have opted in?

 

[LostDollar]

Why not run sms campaigns? They're not confronted by an unwanted call, you can let them know who it is in the first message without 'selling' them. People can answer in their own time when they're not busy. triple win!

Some "people" DO NOT LIKE other "people" sticking them with the costs of that $hit.

 

[LostDollar]

Their thought process was that the lead was seeing the same number call every few minutes instead if three times in a row. The agent said they felt it was more professional, has greatly reduced their numbers from being flagged as SPAM, and has increased their pickup rate.

I am NOT an agent.
I am speaking as a user of a landline.

As a consumer I think I see 3 problems with that approach.

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It assumes someone is going to actually get to the phone every time it rings to see a number.

Some of us have been conditioned by high volumes of unwanted sales calls not to sprint to the phone every time it rings. My family, My doctors' nurses, and My Financial Institution representatives will all leave messages for me if I don't answer.

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It assumes, if someone gets to the phone, they will be able to briefly see AND MEMORIZE multiple 10 digit phone numbers calling in today and compare those to subsequent calls.

It is impossible for that to happen at my house.

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To me, it appears to assume that a person is going to be right at their phone for an agent selected 2 hour time period on one specific day to see 3 call repeats from a vendor.

To me, that is a pretty stupid assumption. Prospect may legitimately not be at home when agent chooses to call, making all attempted contacts on one day might eliminate an interested prospect.

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[whatyouwantfinally]

Interested to know the difference here. I use A2P registration and include optout on first message so it's compliant. But what's the difference between cold calling a list and messaging them? Haven't the lists already opted in? Or are these scraped lists.
Are there many companies with old lists that have opted in?

That's illegal. Offering an opt-out doesn't satisfy the requirement for prior consent.

You simply can't cold text people, period.

 

[Tahoe Ray]

Interested to know the difference here. I use A2P registration and include optout on first message so it's compliant. But what's the difference between cold calling a list and messaging them? Haven't the lists already opted in? Or are these scraped lists.
Are there many companies with old lists that have opted in?

Most of these lists/leads have no written opt-in for text/SMS. Unless you have a way to see it, it doesn't exist (for me at least).

Opt-out only is not sufficient.