There seems to be a bit of confusion and disconnect here. Any correspondence won't be from me. Nor would any legal communication be copied to this forum. To suggest something as such shows a rather juvenile handling of this situation, an attempt to dismiss a rather seriouse pass along to other persons. Never was a debate...that takes 2 points of intelligent communication...What you've posted as requirements for phone based MA sales shows you don't know what we do or the legal aspect behind this. Keep door knocking.
Then I guess I must have misunderstood what you meant by, "Mr King screen shots of your claims have been emailed to the legal department for further review."
I guess this means I should not take you literally, huh?