Google Voice for Cold Calling?

[Josh]

Is anyone aware of any limits on google voice that would stop you from being able to use it for outbound telemarketing?

 

[Crabcake Johnny]

I use mine for outbound telemarketing and none I'm aware of. It uses my service provider to actually make the calls so I wouldn't think they'd care if it's 500 dials a day.

If you're talking about using them just for the local number, even if they shut the account down, grab another one. Their TOS just states you can't violate DNC laws.

 

[yaknow1]

There may be some TOS that excludes it, but I had great success using it with a local number to where I was targeting.

I found a script online that allowed me to link excel to Google voice, so I could simply click the number in the spreadsheet to call, instead of manually dialing.

 

[Josh]

There may be some TOS that excludes it, but I had great success using it with a local number to where I was targeting.

I found a script online that allowed me to link excel to Google voice, so I could simply click the number in the spreadsheet to call, instead of manually dialing.

That's the idea. In 4-6 weeks I'm going to be launching a new product and I'd like it to incorporate that type of functionality. The goal is to have a DNC scrubbing tool, CRM, and click to dial on it. It's pretty exciting stuff.

 

[Crabcake Johnny]

Per their TOS, "corporate" telemarketing is a violation. How do they define corporate? Likely over "X" dials per day...which we'll never know until we hit it.

 

[Josh]

Per their TOS, "corporate" telemarketing is a violation. How do they define corporate? Likely over "X" dials per day...which we'll never know until we hit it.

So if you're a sole prop you can telemarket? I've seen a number of the little guys using it. The reality is that once it hits a point folks would want to be using a real dialer anyway, this would just be a way of scooting along the process for the folks that make 100 calls a day or so. Anyone making more calls than that would really be needing a different solution.

 

[Crabcake Johnny]

So if you're a sole prop you can telemarket? I've seen a number of the little guys using it. The reality is that once it hits a point folks would want to be using a real dialer anyway, this would just be a way of scooting along the process for the folks that make 100 calls a day or so. Anyone making more calls than that would really be needing a different solution.

As stated, I've been using my number for outbound telemarketing but by not means would I consider it "corporate" level.

Google Voice

Prohibited Actions

In addition to (and/or as some examples of) the violations described in the Google Terms of Service, users may not:

• Generate or facilitate unsolicited commercial telemarketing activities. Such activity includes, but is not limited to
  • placing calls in violation of laws prohibiting unsolicited marketing calls ("do-not-call laws")
  • imitating or impersonating another person or that person's phone number, or creating false accounts for the purpose of sending spam
  • data mining any web property (including Google) to find phone numbers
  • selling, exchanging or distributing to a third party the phone numbers of any person without such person's knowing and continued consent to such disclosure

 

[yaknow1]

It's going to be hard to pop up on that radar. Use a throwaway gmail address and account so if you do get banned it doesn't matter.

 

[GoCubsGo]

Not sure what you are going for but getting something like Magic Jack or Net Talk might do the trick. It's only like $30 a YEAR for unlimited calling. Magic Jack will even let you try it out for 30 days before buying it. You can pick a different area code then where you live to make it look like you are calling local.

 

[Josh]

What I'm going to be doing is integrating it with a CRM on a new product I'm offering. Looks like it will work


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