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LD, you're out of your depth here.
As someone that works with SSA with disability, I can tell you unequivocally that Field Office staff only know very general information about the multitude of programs they oversee.
I've had FO personnel tell mentally ill people applying for Disability that I'm a fraudulent call because we do not sign letters. So I then have to do extra work to establish that I'm a legit contact.
Of as I noted above, an SSA person tell a prospect that they have to wait for January with a coverage start date in July for Part B because they're losing their spouses insurance in two months.
You can read and pull policy all you want. They're right, but it doesn't mean that's how it's explained to people interacting with FO.
As someone that works with SSA with disability, I can tell you unequivocally that Field Office staff only know very general information about the multitude of programs they oversee.
I've had FO personnel tell mentally ill people applying for Disability that I'm a fraudulent call because we do not sign letters. So I then have to do extra work to establish that I'm a legit contact.
Of as I noted above, an SSA person tell a prospect that they have to wait for January with a coverage start date in July for Part B because they're losing their spouses insurance in two months.
You can read and pull policy all you want. They're right, but it doesn't mean that's how it's explained to people interacting with FO.