Jvickers159
New Member
- 5
Hello,
I am opening a call center for Med Supps. Going to start out with 15 agents. Would love some incite from current and previous call center owners. We have a general foundation of how we are going to proceed but any extra knowledge regarding payouts, incentives, leads, etc. We will provide all training, leads, crm, and office space. Here are some questions.
1. Did you use an autodialer?
2. Where did you get your leads/lists from? And were the lists mostly T65 or 66-69?
3. How many phone calls did you have your agents make per day?
4. Did you have sales quotas?
5. Did you have different rolls for people in the office ex. callers, closers, managers, etc?
6. What were daily/monthly/yearly incentives?
Any help and information would be greatly appreciated! Thank you!
I am opening a call center for Med Supps. Going to start out with 15 agents. Would love some incite from current and previous call center owners. We have a general foundation of how we are going to proceed but any extra knowledge regarding payouts, incentives, leads, etc. We will provide all training, leads, crm, and office space. Here are some questions.
1. Did you use an autodialer?
2. Where did you get your leads/lists from? And were the lists mostly T65 or 66-69?
3. How many phone calls did you have your agents make per day?
4. Did you have sales quotas?
5. Did you have different rolls for people in the office ex. callers, closers, managers, etc?
6. What were daily/monthly/yearly incentives?
Any help and information would be greatly appreciated! Thank you!