PDP Renewals Running Behind

[Yagents]

Got probably 10 calls/emails today dealing with this problem.

Clients getting letter stating "We will no longer deduct money for your PDP plan from your SSA check".

Premium is $0 for WCV, but they forget to mention that and clients freaking out because they forgot that it was $0

So, question regarding the above problem.

If the client chose to have PDP premiums deducted from SSA check, even though it was a $0 premium in 2025. In 2026, if they auto renew their PDP and the premium goes up to $5/mo, will the $5 be auto deducted from SSA check.

Given the language from SSA above, I'm concerned. Or, has the scenario above happened in the past?

 

[axeman462]

Anyone finding that in addition to the PDPs lagging that enrollment in Part B is taking forever as well?

I am working with 2 different clients that enrolled in Part B using GEP earlier this month. One on Jan 3, the other on Jan 6. both still haven't heard anything back from SS

 

[Ronnie Carter]

In the military, this would be called a "cluster foxtrot." Except they wouldn't say "foxtrot."

It's going to take awhile to drain the swamp, but we're certainly off to a good start.

 

[somarco]

Client contacted me today about a letter she received from SSA indicating she is due a $50 refund for December.

Can't say if this is a SNAFU due to Aetna or SSA . . . but it resulted in a $50 January PDP premium deduction that was not supposed to happen.