Hello.
First, thank you for existing. You guys are a very useful community resource.
My wife's car was recently totaled. The person's insurance provider has accepted liability, and they covered a rental for 14 days. However, at this point, the 14 days has passed and she still hasn't received payment. The payment will initially go to Honda, as the lienholder, but it hasn't gone to them at this point either.
How long is the insurance provider liable to provide a rental car? We've been told that it could take up to 30 days for Honda to process their end once the payment has been issued to them, so she is going to be without a vehicle for up to 30 days.
First, thank you for existing. You guys are a very useful community resource.
My wife's car was recently totaled. The person's insurance provider has accepted liability, and they covered a rental for 14 days. However, at this point, the 14 days has passed and she still hasn't received payment. The payment will initially go to Honda, as the lienholder, but it hasn't gone to them at this point either.
How long is the insurance provider liable to provide a rental car? We've been told that it could take up to 30 days for Honda to process their end once the payment has been issued to them, so she is going to be without a vehicle for up to 30 days.