Selling LTC Online: Whats Needed?

[Mr_Ed]

Probably what's most needed is brass balls!

those who successfully sell ltci over the phone/internet are not hard closers--no brass balls required.

focus on customer service wins.


mrsed

 

[Arthur Rudnick]

Most of the people that I sell over the phone have been looking into LTCi and are better informed.

There is also much less pressure for the prospect. They would prefer to have a phone conversation then have an "insurance guy/gal" sitting in their living room.

The only folks that I have personally sold over the phone reside out of state and are referrals from my policyholders.

I sell 55% of my prospects face-to-face with direct mail marketing and about 85% with referrals over the phone.

 

[CALTCAgent]

The only folks that I have personally sold over the phone reside out of state and are referrals from my policyholders.

I sell 55% of my prospects face-to-face with direct mail marketing and about 85% with referrals over the phone.

Do you use a "screen share" technique to illustrate quotes, etc., with the referrals?

 

[Arthur Rudnick]

No I don't, but many agents that I know do use one.

I basically give my face-to-face presentation on the phone.

 

[ltcadviser]

I do not use a screen share either, but I have been thinking about it. Or at least thinking about learning about it.

Love to have someone share with me an example...will trade leads for food....

 

[moonlightandmargaritas]

...will trade leads for food....

Best chuckle I've had in a while. Thanks!

 

[Mr_Ed]

screen sharing is a total waste of time.

 

[CALTCAgent]

screen sharing is a total waste of time.

Why & What do you prefer?

 

[Mr_Ed]

Why & What do you prefer?

I prefer listening to what they have to say instead of forcing them to listen to what I have to say.

 

[billberry12]

Mr_Ed, you are a very wise man.