My wife is an executive coordinator for a company that is moving into the US market. They just purchased a WC policy from agency 'A, and after receiving very bad service from agency A, they decided to go with agency B for both WC, and GL. Her company explained to agency B their dissatisfaction with how things were being handled at agency A, and that they wanted agency B to now handle all of their insurance needs including WC, instead of doing an AOR they wrote them a new WC through another carrier. So now agency A is telling them that Summit has a short rate of 10% against their premium, they are also telling them that this info was in the policy, well they hadn't even received the policy yet.
Now this is where it gets really sticky, agency B has issued them a binder but they have yet to sign paperwork or give them a check.
My question is can they cancel the policy with agency B?
BTW, the reason they did not want to go with agency A was that they left out an out of state employee that was in California and Summit does not write in California, thus leaving this employee that is driving all over the state without WC.
Thank you all for taking the time to read this long winded post.
Now this is where it gets really sticky, agency B has issued them a binder but they have yet to sign paperwork or give them a check.
My question is can they cancel the policy with agency B?
BTW, the reason they did not want to go with agency A was that they left out an out of state employee that was in California and Summit does not write in California, thus leaving this employee that is driving all over the state without WC.
Thank you all for taking the time to read this long winded post.