For those that are doing telesales, do you do a screen share the prospect or do you just speak with them on the phone without them actually seeing you or whatever you a talking about? Does one method or the other result in a better closing ratio?
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Might depend on whether the agent has a "radio" or a "T.V." face.For those that are doing telesales, do you do a screen share the prospect or do you just speak with them on the phone without them actually seeing you or whatever you a talking about? Does one method or the other result in a better closing ratio?
Depends on who you're talking to. And what you're selling. Referrals or someone I already know just the phone. A screen share depending on what I'm selling. If I want them to see a chart or picture as in a presentation then screen share.For those that are doing telesales, do you do a screen share the prospect or do you just speak with them on the phone without them actually seeing you or whatever you a talking about? Does one method or the other result in a better closing ratio?
You would know ... ass lips.Might depend on whether the agent has a "radio" or a "T.V." face.
My 8th grade picture. Definitely a radio face.You would know ... ass lips.
I got plenty of that at that age (and deserved every bit of it).Also you in the 8th gradeView attachment 8824
For those that are doing telesales, do you do a screen share the prospect or do you just speak with them on the phone without them actually seeing you or whatever you a talking about? Does one method or the other result in a better closing ratio?
I never screen share. Telephone only.For those that are doing telesales, do you do a screen share the prospect or do you just speak with them on the phone without them actually seeing you or whatever you a talking about? Does one method or the other result in a better closing ratio?
I always assumed that companies like Colonial Penn did not use video/screen share and they must sell quite a bit.I never screen share. Telephone only.
I may send illustrations ahead of time to reference a few things.
FWIW, screen share vs. video call are very different processes too. Some carriers require that I video so that I've "seen the client". That is normally a 5 minute perfunctory procedure. A screen share process is an entire presentation and one that I only do on a second appointment or later to close the sale. Those are normally complex as well, not FE. Any telesales FE agent is going to tell you that almost all of their sales are one call closes and they don't screenshare/video call.