“Other than the rise in complaints to CMS, limited information is available about whether the marketing rules are being followed and whether beneficiaries are receiving the information they want about coverage choices,” the researchers noted.
Policymakers have advised tracking the disenrollment rate as a signal of consumers’ discontent potentially due to misleading marketing practices.
https://healthpayerintelligence.com...antage-marketing-policies-remains-a-challenge
But . . . MAPD clients NEVER complain about anything . . . and never leave . . .
Policymakers have advised tracking the disenrollment rate as a signal of consumers’ discontent potentially due to misleading marketing practices.
https://healthpayerintelligence.com...antage-marketing-policies-remains-a-challenge
But . . . MAPD clients NEVER complain about anything . . . and never leave . . .