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CICA - can you do a paper app or eapp with no recording? Client doesn't want to do tele or be recorded.
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Who are you saing no to...Tom or JD?
That is not how it works with CICAMy understanding is OK to get the client on the recorded line, have them state their name, that they understand the plan and don't wish to be recorded. I've done this with several very busy doctor/clients. The requirement for a recorded call falls on the agent, not the beneficiary. This way you're covered if you get audited or the client later complains.
That's news to me too. They said that didn't affect as earned.I was looking for a cica beneficiary form the other day and i ran across the commission sheet . When did cica change to first 2 months lapse chargeback on as earned ? When they changed there advance chargeback to 3 months back in sept i think there was no chargeback on as earned .
first one advanced. 2nd one as earnedThat's news to me too. They said that didn't affect as earned.