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Are they still under sanctions? Do current clients still have a SEP out of their Part D plan? If so, can I do the enrollment say with SS or Humana or refer them to Medicare?
Thanks in advance.
You can only do an enrollment for them if they have a current SEP other than the one for the sanctions. (A chronic SNP if they qualify, LIS, ect.) If their SEP is because of the sanctions they can ONLY switch by calling Medicare.