I never make appts. I hate appts. My belief is that if I don't make 'em they can't break 'em. I love getting in, writing and then going back to the office, dressing up my app, making coffee, teasing the secretary, etc...Often when you make an appt, the spouses make a pact of steel, like Hitler and Mussolini, not to buy anything whatever the salesman says. I believe that preneed or final is an impulse buy and I prefer to surprise them...To continue:
THEM: We've been kinda thinking about it.
OR
THEM We got that covererd.
OR
THEM No Thanks.
OR
THEM We got life insurance
OR
THEM (anything, doesn't matter)
ME: (ALL PURPOSE STATEMENT THAT YOU WILL LOVE THAT MOVES THE DOOR APPROACH) That's fine. That's all I needed to know. (You told them why you knocked on their door.That is, to find out who hadn't done any planning. Right? So this statement, that's all I need to know is a "hinge" in your approach.
What do you think so far....
Think it would be better if you completed presenting your approach instead of trying to tease out a paragraph at a time ending with "what do you think so far." Once you have presented it in its entirety, I gurantee you the folks here will let you know what they think.